Outgoing Transfer Process 

At Stake, much like exiting a trade, we make the share transfer out process as seamless as possible.   

To initiate a share transfer, simply contact your receiving broker and submit a share transfer request.  

While we fully support both ACATS and DTC transfers, the transfer method will depend on the external broker, so it’s best to check directly with them as to which method they support. If they support ACATS, that’s how we’ll process your share transfer. 

Once you've filled out the relevant paperwork with them, you’ll need to complete the Outgoing Share Transfer Form. Once filled out, please send this form to support@hellostake.com. Upon receipt of your request from your receiving broker, we’ll verify your positions and approve the outgoing share transfer.

Fees & items to note

If your receiving broker cannot support ACATS transfers, your transfer will need to be completed via DTC, which costs US$50/position (US$200 minimum). ACATS transfers cost US$65 irrespective of the number of positions transferred. If an outgoing full portfolio transfer is processed via ACATS, your Wall St account will be closed after the share transfer is completed.

Outgoing DRS transfers (to transfer agents/registries) will incur a cost of US$200 per position and will entail a separate process. To initiate this, please email support@hellostake.com.  

To cover these fees, please ensure you have a sufficient balance in your buying power prior to commencing the transfer, or it will be rejected. Your new broker may also charge a fee for incoming transfers, so please make sure you’re aware of these in advance. 

Please note that fractional shares cannot be transferred out. You can liquidate any fractional component and then transfer the settled cash as part of your portfolio transfer (cash positions cannot be transferred via DTC, only via ACATS). 

ACATS vs DTC 

ACATS (Automated Customer Account Transfer System) is a faster transfer method compared to DTC (Depository Trust Company) and allows for the transfer of equities and cash. DTC is a slower, more manual and generally costlier process, which also only allows for the transfer of equities (not cash). 

Read more about ACATS here and see how DTC works here.